Returns & Exchanges
At Craft Club, we want you to love your home decor, which is why we offer a 30-day return window for items in their original condition. If your piece doesn't fit your space perfectly, we are here to help with a simple and transparent return process.
Return Process
- 1.Initiate Your Request
Log into your Craft Club account and navigate to your order history to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once approved, we will email you a prepaid return shipping label; simply print it out and securely attach it to your original packaging.
- 3.Drop Off Package
Hand your package to the designated courier or drop it off at any authorized shipping location within 7 days of receiving your label.
- 4.Receive Your Refund
After our warehouse team inspects the returned home goods, your refund will be processed back to your original payment method within 5-10 business days.
